🚚 GorillaShip Is Moving to Google Drive for a Smoother, More Reliable Experience

GorillaShip Support Team
Oct 14
2 min read

At GorillaShip, we’ve always believed that reliability and consistency are non-negotiable — not just in shipping, but in how we manage your inventory and shared folders behind the scenes. Over the past several weeks, we’ve experienced ongoing issues with Dropbox, including delayed file syncing, broken share links, and unreliable upload notifications.

🛠️ Over the next few days, all customer folders and shared inventory files will be migrated from Dropbox to Google Drive.

Why We’re Making the Move

Our top priority is ensuring that you can view, track, and manage your GorillaShip shipments without interruption. Unfortunately, Dropbox’s recent syncing and access errors have affected that experience. By migrating to Google Drive, we’ll be able to provide:

Faster, more stable access to your shipment photos and item logs
Seamless mobile compatibility across Android and iOS
Stronger integration with Gmail and other communication tools we use
Fewer access errors and instant folder sharing for all new accounts

What You Need to Know

You’ll receive a new Google Drive link associated with your existing GorillaShip box (for example, CM365) once your folder is migrated.
No action is needed from you — our team will transfer all existing files, photos, and records securely.
Once the transfer is complete, you’ll receive a confirmation email titled “Your New GorillaShip Drive Folder Is Ready.”
After migration, your Dropbox folder will no longer update. Please use the new Google Drive link for all future tracking and uploads.

A Note from the Team

We appreciate everyone’s patience as we make this transition. GorillaShip’s promise has always been built on trust, reliability, and consistency, and this move ensures we keep delivering exactly that — with smoother performance and fewer interruptions.

If you have any questions during the migration process, please reach out to us directly through the Support Hub or by emailing support@gorillaship.co.uk